General Contact Info

1295 London Road
Sarnia, ON
N7S 1P6


Monday - Friday 8:30 - 5:00

Find a Branch

Other Ways to Reach Us

Lost or Stolen Cards

Contact us immediately if you suspect your card has been stolen or your information has been compromised.

Debit cards:
1-888-277-1043 (Toll Free)

CUETS Mastercard (previous credit cards):
1-800-567-8111 (Toll Free - 24 Hours)

Collabria Mastercard:
1-855-341-4643 (Toll Free - 24 Hours)

Telephone Banking

1-855-869-6133 (Toll Free)

Complaints or Concerns

To file a formal complaint please contact our Complaints Officer at

Online Banking Support

If you're experiencing technical difficulties with our website, including being unable to access your online account, please contact technical support 24/7 at 1-888-273-3488.

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